Superior Customer Service Throughout the Midwest
With a staff of more than 50 in a seven-state area, expert service is only a phone call away. We have fully equipped service locations in Des Moines and Eldridge, Iowa; Minneapolis and Brainerd, Minnesota; Omaha, Nebrasks; and Fargo, North Dakota. Each location provides 24-hour emergency service, 365 days a year.
Water system operators across the upper Midwest know Electric Pump goes beyond the quick fix to uncover underlying problems and make repairs and upgrades that provide long-lasting performance. Our service professionals are factory-trained and authorized by our manufacturers to perform any service work your pump or station may need.
Our service technicians undergo extensive training at manufacturer-sponsored schools in product application and software skills to meet your expanding needs. Training doesn’t stop at the service professionals, though. Electric Pump sales, customer support and engineering staff all take part in extensive training from our manufacturers so you know we offer knowledgeable advice every time you call!
Controls & Integration
Machining & Fabrication
We have multiple service locations where we can bring your equipment in-house to repair them.Our factory-trained service technicians provide the expert assessment that you expect. We can troubleshoot your problem over the phone or onsite. We collaborate with you, engineers and designers to fully understand your system output requirements and develop a solution to fit your needs.
We also provide onsite and in-shop repair. We know replacement is not always necessary, and we have earned a reputation for discovering the underlying problem and custom tailoring a solution. Before any repair, we provide you with the recommended changes/equipment, the anticipated cost and an exchange or rental pump when necessary. We are committed to being there…whenever and wherever you need us.
Whether it’s an emergency repair or preventive maintenance call, your system is in good hands when our technicians are at work. As the largest pump service organization in seven-states, we can have a factory-trained technician and well-stocked service vehicles on site in no time.
Electric Pump’s service trucks are virtual shops on wheels, allowing our technicians to offer full lift station retrofits, pump lifting capabilities, confined space entry and contracted preventive maintenance of pump stations.
And when we’re on site, you’ll understand why we’ve earned a reputation across the upper Midwest for providing superior service. We believe in going beyond the quick fix to uncover underlying problems. Our repairs and upgrades provide long-lasting performance you can trust. Some of our service professionals bring more than 30 years experience to every job and are fully trained and authorized by our manufacturers to perform any service work your pump or station may need. Our service technicians are trained to OSHA standards and work with site safety as a priority.
We offer preventive maintenance programs tailored to your specific systems to ensure that you remain operational.
Has your lift station seen better days? Has technology outpaced your existing equipment?
Turn to Electric Pump to breathe new lift into your tired pump station or installation. From wet wells to dry pits; mechanical rooms to booster systems; Retro Fits provide confidence in the continued reliable operation of your infrastructure.
Electric Pump will provide a turn key retrofit solution including mechanical, electrical and other outside services. Our licensing, bonding and insurance provide the piece of mind and assurance that the job will be done right. Electric Pump will stand behind its work and gives our customers a top quality finished product.
Controls & Integration
Electric Pump Control Services designs, installs, and services freshwater and wastewater Control/SCADA systems. These systems consist of software and hardware solutions that control the municipal freshwater and wastewater treatment facilities. The primary clientele is made up of governmental municipalities; however, private corporations also use our services.
To avoid giving our customers proprietary control systems Electric Pump chooses various types PLCs and other common industrial grade control equipment and software which are available through multiple channels. Furthermore, Electric Pump has the ability to program various lines of PLCs.
- Development, Installation, and Start-Up of Process Control Systems
- Development, Installation, and Start-Up of SCADA Systems
- SCADA System Upgrades and Modifications
- Radio Communications
- Process Instrumentation
- Control Automation
- Process Instrumentation Calibration
- Preventative Maintenance
- Fast 24 Hour Emergency Repair
CONTROL LOGIC FOR:
- Water Filters
- Water Softeners
- Booster Pump Control
- Well Control
- Flow Control and Monitoring
- Chemical Feed and Monitoring
- Process Alarming
- Wastewater Treatment Processes
- Sewage Lift Station Control and Monitoring
WIRELESS SCADA SOLUTIONS
Electric Pump offers wireless options to municipalities looking to improve their SCADA communications and operations through…
- Cost Savings
- Increased Reliability
- Greater Versatility
- Faster Speeds
When your system goes down, call on Electric Pump. Our skilled technicians and huge inventory of name-brand pumps, controls and parts get your system back online fast.
With a force of more than 50 employees across a seven-state region, expert service is only a phone call away. Providing emergency services 24 hours a day, 365 days a year, Electric Pump is committed to restoring your operations when you need us, wherever you need us.
Electric Pump also offers preventive maintenance programs tailored to meet your specific needs.
Machining & Fabrication
Electric Pump maintains a complete machining and fabrication operation – from CAD capabilities to machining equipment – to deliver fast turnaround. We can adapt new equipment to your existing application or retrofit your existing application with updated parts and accessories.
It’s an Electric Pump resource, ready whenever you need it.