Superior Customer Service Throughout the Midwest
With a staff of more than 50 in a seven-state area, expert service is only a phone call away. We have fully equipped service locations in Des Moines and Eldridge, Iowa; Minneapolis and Brainerd, Minnesota; Omaha, Nebrasks; and Fargo, North Dakota. Each location provides 24-hour emergency service, 365 days a year.
Water system operators across the upper Midwest know Electric Pump goes beyond the quick fix to uncover underlying problems and make repairs and upgrades that provide long-lasting performance. Our service professionals are factory-trained and authorized by our manufacturers to perform any service work your pump or station may need.
Our service technicians undergo extensive training at manufacturer-sponsored schools in product application and software skills to meet your expanding needs. Training doesn’t stop at the service professionals, though. Electric Pump sales, customer support and engineering staff all take part in extensive training from our manufacturers so you know we offer knowledgeable advice every time you call!
We have multiple service locations where we can bring your equipment in-house to repair them.Our factory-trained service technicians provide the expert assessment that you expect. We can troubleshoot your problem over the phone or onsite. We collaborate with you, engineers and designers to fully understand your system output requirements and develop a solution to fit your needs.
We also provide onsite and in-shop repair. We know replacement is not always necessary, and we have earned a reputation for discovering the underlying problem and custom tailoring a solution. Before any repair, we provide you with the recommended changes/equipment, the anticipated cost and an exchange or rental pump when necessary. We are committed to being there…whenever and wherever you need us.